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Health Safety Protocols

We are currently open for business and available to assist you with your pet care needs. We have established new safety protocols for our visits and will be following them for the foreseeable future. For the sake of everyone’s safety, we are asking you to work with us and follow our new procedures.


For Pet Sitters

  • Pet Sitters will sanitize hands and shoes before entering the Client’s home.
  • Pet Sitters will wash their hands for 20 seconds immediately after entering the Client’s home.
  • Pet Sitters will refill the pet’s water and/or food bowl as needed after washing their hands.
  • Pet Sitters will empty the litter box as needed and wash hands afterwards.
  • Pet Sitters will bring their own leash. If the Client’s leash is used, the Pet Sitter will wipe the leash with an antibacterial wipe or spray.
  • Pet Sitters will wipe off any surfaces touched with an antibacterial wipe or spray, including door handles and keypads.
  • Pet Sitters will wash their hands when exiting the Client’s home.
  • Pet Sitters will alert our office if they suspect an illness and are uncomfortable returning to the Client’s home.

For Clients:

  • Clients are asked to wipe down any surfaces like door handles and faucet handles, with antibacterial cleaner or wipes prior to the Pet Sitter’s arrival.
  • Clients are asked to have soap, paper towels, and running water immediately available.
  • If Clients are home when the Pet Sitter arrives for the visit, there are two options:
  1. Clients wash their hands, prepare their dog for their walk, and hand off to the Pet Sitter at the door.
  2. Clients go to another part of the house while their Pet Sitter follows the protocols outlined above.
  • If Clients are sick on a day of a scheduled visit, they are to notify the office as soon as possible so that we can cancel the scheduled visit.

Should you have special needs or require accommodations other than those outlined above, please notify us when booking service. We will do our best to comply, but retain the right to refuse service if we are unable to meet the terms of the special request

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